Can Instacart Deliver Grocery to the Hotel Room?

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With a substantial surge in tourism and business travel, a vast majority of the people today spend a significant period of their time inside hotel rooms. As hotels offer food & beverages and other grocery items at premium prices, there was a rising urge among hotel guests to get meals ordered from outside. Hotel guests always wanted grocery retailers to cater to their demands during their stay at the hotels. Being one of the biggest names in the grocery delivery & pick-up industry, Instacart realized this need of the guests and decided to extend its services in 2017 to cover deliveries to the hotel guest.

Instacart: Company Profile

Instacart is America’s most popular & largest grocery delivery and pick-up service company with over 500 million products and over 40,000 stores across the U.S. & Canada. Instacart allows its customers to order groceries from hundreds of retailers through its website and mobile application.

If you are going for business travel or planning a long vacation, here are the answers to all the questions you must know about Instacart delivery and pick-up service to avoid paying extortionate charges for food & beverages and minimize your overall expense of the visit.

Can a Customer order Groceries to their Hotel Room through Instacart?

The answer is Yes. The customers can place an order using the Instacart application. However, it is important to check with the hotel staff whether they allow Instacart delivery before placing the order. If the hotel permits Instacart delivery, then go ahead and place the order. Always mention your contact details and the hotel room number while placing the order and inform the hotel’s front desk of the Instacart delivery in advance to ensure hassle-free services.

How does it Work?

The customers can visit the Instacart website and place the order by clicking ‘Buy Ingredients for Delivery’ option. The item will be added to the cart and once the customer finishes ordering the items required, they can check out and confirm their order. The customers can track the status of their order using the Instacart application. They also have the flexibility to choose whether they want Instacart to deliver the package to the hotel room or would like it to be delivered by the hotel staff members.

Will there be an Extra Charge for delivering the groceries to the Hotel Room?

A very few hotels charge a minimal fee for delivering groceries to the hotel rooms of the guests. This excludes the delivery charge for Instacart. It is also important to remember that prices differ from store to store.

 Is Instacart Grocery Delivery Service Available in Every Hotel in the US?

The Instacart grocery delivery service is not available in every hotel in the US. Some of the popular hotel chains which allow it include – The Wyndham hotel group and Disney Resort. Wyndham joined hands with Instacart in 2017 to make it easier for its guests to order things.

Hawthorn Suites – a popular hotel chain owned by Wyndham Hotels and Resorts also allows Instacart grocery delivery service at some of its selective locations given below –

1.    Hawthorn Suites by Wyndham Orlando Altamonte Springs

Address – 644 Raymond Avenue, Altamonte Springs, FL 32701

2.    Hawthorn Suites by Wyndham Raleigh

 1020 Buck Jones Road, Raleigh, NC 27606

3.    Hawthorn Suites by Wyndham Charlotte/Executive Park

 5840 Westpark Drive, Charlotte, NC 28217

How can a Customer get Instacart Delivery if Hotel Doesn’t allow it?

The question every Instacart customer staying in the hotel would like to know the answer to is how to get an Instacart delivery in the hotel room if the hotel authorities don’t allow it. Thankfully there is a way out.

Mostly the hotels that feature dining option doesn’t allow Instacart delivery as it will adversely impact their business. Considering dining options are very expensive and not every guest can afford them, many prefer to order from outside. If the hotel doesn’t support Instacart delivery, customers can still get the delivery outside the hotel by –

  •  Placing the order on the Instacart website
  • Choosing the nearby store which offers pick up service
  • Selecting the pickup location
  • Providing any additional information to make the delivery swift and hassle-free
  • Instacart will send a notification once the order is ready to pick up
  • After getting the notification, the hotel guests can go to the designated spot to pick up their order.


Since long, the guests were looking for cost-effective options for getting their groceries delivered to their hotel rooms from outside stores so that they can avoid paying for expensive dining options provided by the hotels. Instacart has empowered the hotel guests in ordering the required groceries using their app. straight to their hotel rooms. To cater to the requirements of the customers where hotels don’t allow groceries to be delivered at the hotel room, Instacart has launched a service to deliver groceries outside the hotel area at a selective designated spot. This will allow the people to enjoy a great vacation or business trip at a lower budget and prevent them from paying hefty charges for the dining options offered by the hotels.